Privacy Policy

Last updated April 16, 2025

This privacy notice for Flyant Services, LTD ("Company," "we," "us," or "our") explains how and why we may collect, store, use, and/or share ("process") your information when you interact with our services ("Services"), including when you:

  • Visit our website or any other website operated by us that links to this privacy notice.
  • Interact with us in connection with sales, marketing, events, or other related activities.

If you have any questions or concerns about this notice, please review it carefully. If you disagree with our policies and practices, you should not use our Services. For any remaining questions, you may reach us at info@flyant.co.

SUMMARY OF KEY POINTS

The following summary highlights the most important aspects of our privacy practices. For full details, please refer to the relevant sections below or use the table of contents.

What personal information do we process? The personal information we process depends on how you interact with our Services, including your choices and the features you use.

Do we handle sensitive personal information? No. We do not process sensitive personal information.

Why do we process your information? We process your information to deliver and improve our Services, communicate with you, prevent fraud, and comply with applicable laws. We may also process data for other purposes with your consent.

With whom do we share personal information? We share data only in specific circumstances and with defined categories of third parties.

How do we protect your information? We maintain appropriate technical and organizational security measures. However, no internet-based system can guarantee absolute security.

What rights do you have? Depending on your location, you may have rights over your personal data under applicable privacy law.

How do you exercise your rights? Submit a data subject access request or contact us directly. We will respond in accordance with applicable law.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
  4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  6. HOW LONG DO WE KEEP YOUR INFORMATION?
  7. HOW DO WE KEEP YOUR INFORMATION SAFE?
  8. DO WE COLLECT INFORMATION FROM MINORS?
  9. WHAT ARE YOUR PRIVACY RIGHTS?
  10. CONTROLS FOR DO-NOT-TRACK FEATURES
  11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  12. DO WE MAKE UPDATES TO THIS NOTICE?
  13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Information You Provide Directly

We collect personal information that you voluntarily share with us when you express interest in our products or Services, engage in activities on our platform, or otherwise communicate with us.

The personal information we may collect includes:

  • Full name
  • Phone number
  • Email address
  • Job title
  • Company or organization name

Sensitive Information. We do not process sensitive personal information.

All information you provide must be accurate, complete, and truthful. Please notify us promptly if any of your details change.

Information Collected Automatically

When you access or use our Services, certain information is collected automatically. This data does not directly identify you (such as your name or contact details) but may include technical information about your device and usage, such as:

  • Log and Usage Data. This includes your IP address, browser type, device settings, pages and files viewed, timestamps, and other interaction data recorded by our servers.
  • Device Data. We collect information about the device you use to access our Services, including hardware model, operating system, mobile carrier, and browser configuration.
  • Location Data. We may collect approximate or precise location data based on your device settings and IP address. You may disable location access at any time through your device settings, though some features may be affected.

We also collect data through cookies and similar technologies. For details, please refer to our Cookie Policy.

Information Received from Third Parties

To improve the relevance of our marketing and keep our records accurate, we may receive information from external sources, including public databases, marketing partners, data providers, and social media platforms. This may include email addresses, phone numbers, job titles, mailing addresses, IP addresses, and social media profiles.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for the following purposes:

  • Responding to inquiries and providing support. We use your data to address your questions and resolve any issues with our Services.
  • Sending marketing communications. With your consent or where otherwise permitted, we may send you information about our products, services, and promotions. You may opt out at any time.
  • Delivering targeted advertising. We may use your information to display personalized content and advertisements based on your interests and location.
  • Analyzing usage trends. We process data about how you use our Services to improve their performance and usability.
  • Measuring campaign effectiveness. We assess the impact of our marketing and promotional activities to better serve our users.
  • Protecting vital interests. In limited cases, we may process your data to prevent harm to you or others.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

We only process personal information when we have a valid legal basis for doing so under applicable law.

For users in the EU or UK: We rely on the following legal bases under the GDPR and UK GDPR:

  • Consent. Where you have given us permission to process your data for a specific purpose. You may withdraw consent at any time.
  • Performance of a Contract. Where processing is necessary to fulfill our contractual obligations to you or to take pre-contractual steps at your request.
  • Legitimate Interests. Where processing is reasonably necessary for our legitimate business interests, such as improving our Services, conducting marketing activities, or developing relevant advertising — provided these interests are not overridden by your rights.
  • Legal Obligations. Where we are required by law to process your data, including compliance with regulatory requirements or legal proceedings.
  • Vital Interests. Where processing is necessary to protect your safety or the safety of a third party.

We generally act as the "data controller" for the personal information described in this notice. Where we process personal information on behalf of our clients under a data processing agreement, we act as a "data processor" and this notice does not apply to such processing.

For users in Canada: We rely on express or implied consent, or one of the limited exceptions permitted under applicable Canadian privacy law.

We do not make decisions about you solely through automated means that produce legal or similarly significant effects. Where we use profiling or automated tools for advertising or analytics purposes, a human review process is available upon request. You may contact us at info@flyant.co to request human review of any automated processing that affects you.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your personal information in the following circumstances:

  • Service Providers and Vendors. We work with trusted third-party vendors who assist us in operating our Services. These parties are contractually bound to use your data only as instructed and to maintain appropriate security standards. Categories include:
  • Cloud computing and data storage services
  • Data analytics and reporting platforms
  • Advertising and retargeting networks
  • Communication and collaboration tools
  • Sales and marketing technology providers
  • Social media platforms
  • Business Transfers. In the event of a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction.
  • Business Partners. We may share information with select partners to offer you relevant products, services, or promotional opportunities.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes. We use cookies, web beacons, pixels, and similar tracking technologies to collect and store information about your interactions with our Services. You can manage your cookie preferences through your browser settings. For a full description of our practices, please refer to our Cookie Policy.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your personal information only for as long as necessary to fulfill the purposes described in this notice, or as required by law (for example, for tax or accounting purposes). As a general rule, we do not retain personal data for longer than two (2) years unless a longer period is legally required.

Once your data is no longer needed, we will delete or anonymize it. If deletion is not immediately possible (e.g., data stored in backup systems), we will securely isolate it until deletion can be completed.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented reasonable technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These include encryption in transit, access controls, and periodic security reviews.

While we take data security seriously, no system or transmission over the internet can be guaranteed to be entirely secure. We encourage you to use secure networks when accessing our Services and to contact us immediately if you suspect any unauthorized access to your account or data.

8. DO WE COLLECT INFORMATION FROM MINORS?

Our Services are not directed at individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. By using our Services, you confirm that you are at least 18 years old, or that you are the parent or guardian of a minor using our Services with your consent.

If we become aware that we have inadvertently collected personal data from a minor, we will promptly deactivate the relevant account and take reasonable steps to delete the data. If you have reason to believe we hold such data, please contact us at info@flyant.co.

9. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have the following rights under applicable data protection law:

  • The right to access and receive a copy of your personal data
  • The right to request correction or deletion of your personal data
  • The right to restrict or object to the processing of your personal data
  • The right to data portability (where applicable)

To exercise any of these rights, please contact us using the details in Section 13. We will respond in accordance with applicable law.

If you are in the EEA or UK and believe we are processing your data unlawfully, you have the right to lodge a complaint with your national data protection authority. Users in Switzerland may contact the Federal Data Protection and Information Commissioner.

Withdrawing consent. If we rely on your consent as the legal basis for processing, you may withdraw it at any time. This does not affect the lawfulness of processing carried out before withdrawal.

Opting out of marketing. You may unsubscribe from our marketing emails by clicking the unsubscribe link in any email we send, or by contacting us directly. We may still send you non-marketing communications related to your use of our Services.

Cookie preferences. You can manage cookie settings through your browser. Disabling certain cookies may affect functionality. For more details, see our Cookie Policy.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Many web browsers and mobile operating systems offer a Do-Not-Track ("DNT") setting that signals your preference not to have your browsing activity tracked. As no uniform standard for implementing DNT signals currently exists, we do not respond to DNT signals at this time. Should an industry standard be adopted in the future, we will update this notice accordingly.

11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)

If you are a California resident, you have the following rights under the CCPA and CPRA:

  • Right to Know. You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the business purpose for collecting or selling it, and the categories of third parties with whom we share it.
  • Right to Delete. You may request deletion of personal information we have collected about you, subject to certain exceptions.
  • Right to Correct. You may request correction of inaccurate personal information we hold about you.
  • Right to Opt Out of Sale or Sharing.We do not sell personal information for monetary consideration. However, we may share personal information with advertising partners in ways that may constitute a "sale" or "sharing" under California law. You have the right to opt out of this at any time by contacting us at info@flyant.coor by using the "Do Not Sell or Share My Personal Information" link on our website.
  • Right to Limit Use of Sensitive Personal Information. We do not process sensitive personal information as defined under CPRA.
  • Right to Non-Discrimination. We will not discriminate against you for exercising any of your rights under this section.

To submit a verifiable consumer request, please contact us at info@flyant.co. We will respond within 45 days of receipt, with a possible extension of a further 45 days where required.

Shine the Light (California Civil Code § 1798.83)

California residents may also request — once per year and free of charge — information about personal data we disclosed to third parties for their direct marketing purposes in the preceding calendar year. Please submit such requests in writing to info@flyant.co.

Minors (Under 18)

California residents under 18 with a registered account may request removal of publicly posted content by contacting us at info@flyant.co with your email address and confirmation of California residency. We will ensure the content is no longer publicly visible, though complete removal from all systems (e.g., backup archives) cannot be guaranteed.

12. DO WE MAKE UPDATES TO THIS NOTICE

We may revise this privacy notice periodically to reflect changes in law, our practices, or the nature of our Services. The "Last updated" date at the top of this document indicates when the most recent revision was made. Material changes may be communicated via a prominent notice on our website or directly to you. We encourage you to review this notice regularly.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions, concerns, or comments about this privacy notice, please contact our Data Protection Officer at info@flyant.co.

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Depending on the laws of your country, you may have the right to request access to, correction of, or deletion of the personal data we hold about you. To submit such a request, please contact us using the details provided in Section 13 above or submit a formal data subject access request.

We will review and action all requests in accordance with applicable data protection legislation.

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